Ghost Patron | How it works
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What is a Ghost Patron?
A Ghost Patron is a member of our team who acts as a real customer in your business. During a visit, the Ghost Patron will eat, drink, and enjoy while surveying your business from all aspects.
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Step 1 | Onboarding Form
To get started, all you need to do is fill out our simple Onboarding Form. This is to ensure Ghost Patron provides the most effective and efficient service for you and your business.
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Step 2 | Deploy Ghost Patron
After reviewing your Onboarding Submission, our team will schedule a Ghost Patron to visit your business. With professionalism and discreteness, each Ghost PAtron will collect real-unbiased data about your business at that point in time.
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Step 3 | Data Analysis
Using our S.P.A.C.E. Rating System, our team will analyze all the data from collection. S.P.A.C.E. stands for Service, Product, Atmosphere, Cleanliness, and Experience.
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Step 4 | Results
Within 3-5 days, Ghost Patron will deliver an easy-to-read One Page PDF with the full analysis and window into your small business and operations.